FAQ
Who is my driver?
Your driver is a professional, licensed, and experienced local guide. All our drivers speak English and have extensive knowledge of Iceland’s roads and top attractions. Safety, punctuality, and friendliness are guaranteed.
Can I customize my tour?
Absolutely. All our tours are private and fully customizable. Just let us know your preferences, interests, or must-see spots, and we’ll build the perfect itinerary for you.
How do I book a tour or transfer?
To book, simply fill out the request form on our Contact or Book Now page. Once we receive your details, we’ll get in touch quickly to confirm availability and finalize everything.
Do I need to pay in advance?
No prepayment is required. Payment is made on the day of the service, either by card or in cash directly to the driver.
Are your tours and transfers available year-round?
Yes! We operate in all seasons. During winter, we adjust for daylight and weather conditions and use vehicles equipped for snow and ice.
Is it suitable for families or kids?
Of course! We provide child seats upon request and make stops more kid-friendly if needed. Let us know the ages of your children, and we’ll plan accordingly.
Can I cancel or reschedule my booking?
Yes – we offer free cancellations up to 48 hours before your tour or transfer. You can also reschedule at no extra charge (subject to availability).
How long are your tours?
Tour durations vary, typically between 4 to 12 hours. Each tour page shows the expected length. We’re flexible – just ask if you need adjustments.
Will there be breaks or food stops?
Yes. We include regular photo stops, comfort breaks, and lunch stops at scenic or local cafés. If you have dietary preferences, let us know.